PRIVACY POLICY
Last Updated: 04/25/2026
Effective Date: 04/25/2026
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iGlobalserve LLC ("Company," "we," "us," or "our") is committed to protecting the privacy and security of the personal information of its customers, users, and visitors. This Privacy Policy describes how we collect, use, disclose, store, and protect information obtained through your use of our website and services.
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This Privacy Policy applies to all personal information collected through our website, mobile applications, telephone communications, and any other services offered by iGlobalserve LLC. 
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1. INFORMATION WE COLLECT
1.1 Information You Provide Directly
We collect personal information that you voluntarily provide to us, including: 
• Full legal name
• Email address and telephone number
• Billing and shipping address
• Driver's license number and government-issued identification
• Payment information (processed through secure third-party payment processors)
• Booking details, rental preferences, and special requests
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1.2 Information Collected Automatically 
When you visit our website or use our digital platforms, we may automatically collect:
• IP address and approximate geographic location
• Browser type, version, and language preferences
• Pages visited, time on page, and navigation patterns
• Device type, operating system, and unique device identifiers
• Referral URLs and search terms 
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1.3 Information from Third Parties
We may also receive personal information from our Provider network, payment processors, identity verification services, and marketing partners to the extent permitted by applicable law.
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2. HOW WE USE YOUR INFORMATION
iGlobalserve LLC uses your personal information for the following purposes:
• Processing and confirming vehicle rental bookings on your behalf
• Communicating with third-party Providers to fulfill your reservations
• Sending booking confirmations, receipts, and service-related notifications
• Responding to customer inquiries, complaints, and support requests
• Processing payments and managing billing records
• Verifying customer identity and preventing fraudulent activity
• Improving our website, platforms, and service offerings through analytics
• Complying with applicable legal, regulatory, and contractual obligations
• Sending marketing and promotional communications where you have opted in 
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3. LEGAL BASIS FOR PROCESSING (WHERE APPLICABLE) 
Where applicable under data protection laws such as the General Data Protection Regulation (GDPR), we process your personal information on the following legal bases:
• Performance of a contract: Processing necessary to fulfill your booking request
• Legitimate interests: Fraud prevention, service improvement, and internal analytics
• Consent: Marketing communications and non-essential cookies
• Legal obligation: Compliance with applicable laws and regulations
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4. DISCLOSURE AND SHARING OF INFORMATION
We do not sell, rent, or trade your personal information to third parties for their independent marketing purposes. We may share your information with:
• Third-party Providers, solely to fulfill your rental booking request
• Payment processors (e.g., Stripe, PayPal) to process transactions securely
• Technology vendors and service providers assisting in platform operations
• Legal and regulatory authorities where required by law or legal process
• Successor entities in connection with any merger, acquisition, or sale of assets
Any third parties with whom we share your data are contractually required to handle it securely and in accordance with applicable law.
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5. DATA RETENTION
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, to comply with applicable legal obligations, resolve disputes, and enforce our agreements. Specific retention periods vary based on the nature of the data and applicable legal requirements.
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6. DATA SECURITY
We implement commercially reasonable technical and organizational security measures to protect personal information against unauthorized access, disclosure, alteration, and destruction. These measures include encryption, secure server environments, and access controls.
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However, no method of electronic transmission or storage is entirely secure. While we strive to protect your personal information, we cannot guarantee absolute security.
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7. COOKIES AND TRACKING TECHNOLOGIES
Our website may use cookies, web beacons, and similar technologies to enhance user experience, analyze traffic, and deliver personalized content. You may configure your browser to refuse cookies; however, some features of our website may not function properly as a result.
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8. YOUR PRIVACY RIGHTS
Subject to applicable law, you may have the following rights with respect to your personal information:
• Right of access: Request a copy of the personal information we hold about you
• Right of rectification: Request correction of inaccurate or incomplete data
• Right of erasure: Request deletion of your data subject to legal retention requirements
• Right to restriction: Request limitation on the processing of your data
• Right to data portability: Receive your data in a machine-readable format
• Right to object: Object to certain types of processing, including direct marketing
• Right to withdraw consent: Withdraw any previously granted consent at any time 
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To exercise any of the above rights, please contact us at support@iglobalserve.com. We will respond to all valid requests within thirty (30) days. 
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9. CHILDREN'S PRIVACY
Our Services are not directed to individuals under the age of eighteen (18). We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal information, we will take prompt steps to delete such information.
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10. THIRD-PARTY WEBSITES AND LINKS 
Our website may contain links to third-party websites or services. iGlobalserve LLC is not responsible for the privacy practices or content of such third-party sites. We encourage users to review the privacy policies of any third-party websites they visit.
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11. CHANGES TO THIS PRIVACY POLICY 
We may update this Privacy Policy from time to time to reflect changes in our practices, applicable law, or business operations. Material changes will be communicated via email or a prominent notice on our website. Continued use of our Services following the effective date of any updated Policy constitutes your acceptance.
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12. CONTACT US
Data Controller: iGlobalserve LLC
Email: iglobalserve82@gmail.com
Address: 745 Knollwood Dr, Battle Creek, MI 49015